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Customer Support

Get help and support as a current Safeguard Global customer and learn more about our global locations.

Access our Global Support Center

Get help and support as a current Safeguard Global customer, including accessing learning resources and submitting a customer support request.

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Customer support requests

Create a new request or track the status of a request you already submitted.

Submit request

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User resources

Access user guides, videos, and other resources that teach you how to use our technology.

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Safeguard Global Platform Log In

Current Safeguard Global customer? Log in to our platform here.

global reach

Connect with global experts

Phone support for existing customers

Country	Address	Phone Number
United States of America	108 Wild Basin Road South, Suite 370 Austin, TX 78746	+1 737-279-6522
United Kingdom	Ground Floor, Building 2, Campion Park, Holmes Chapel, Cheshire, CW4 8AX	+44 (0) 1270 758020
China	Unit 1118-13 Level 11 China World Office 1 1 Jianguomenwai Avenue Chaoyang District Beijing 100004 P. R. China	+86 10 57379003
France	24-32 Boulevard Gallieni 92130 Issy-les-Moulineaux	+33 157951413
Germany	Quartier Potsdamer Platz, 8. Etage Linkstraße 2 10785 Berlin	+49 3052 001 687
Hungary	Budapest, Hungary Spaces Corvin Tower 1082 Budapest, Futó utca 37-45	+36 1 850 6792
India	1st Floor Magnum Tower -1 Archview Drive Sector 58 Gurugram, 122101	+91 124 480 1100
India	CoWrks India Private Limited 14th Floor, Tower 5 Candor Tech Space, Sector 62, Noida-201309, Uttar Pradesh, India	+91 120 4327 387
Italy	Via Andrea Solari, 11 20144 Milano	+39 02 3055 6066
Maldova	Dimitrie Cantemir Boulevard 5/4 Chisinau MD-2001	+373 22 260 379
México	Mexico City, Mexico Insurgentes Sur 601 7th floor, Office 07-133 Nápoles, Benito Juarez CDMX, 03810	+52 55 9414 7354
Portugal	Rua Virgílio Correia 26B, 1600-223 Lisboa	+351 210601823
Romania	Iasi, Sf. Lazar, nr 36, Mezanin	+40 313603984
Spain	Paseo de la Castellana 143, of. 4º A-B 28046 Madrid	+34 910 62 68 74
Switzerland	Route de Ferney 150, 1218 Le Grand-Saconnex, Geneva	+41 22 596 77 44
Switzerland	Nüschelerstrasse 35, 8001 Zürich	+41 22 596 77 44
Switzerland	Rue de l'Avenir 11, 1950 Sion	+41 22 596 77 44

Frequently asked questions

If I do not receive the password reset email, what can I do?

To access the Safeguard Global platform, log in at app.Safeguardglobal.com. Select “Forgot password” for a new password.

How do I access the Safeguard Global platform as a current client?

The password reset email should arrive from geoservices@safeguardglobal.com.

Add geoservices@safeguardglobal.com to your Safe Sender list.
Try the Forgot my password option again.
Check your Junk folder.
If you have login questions, please send an email to gsc_login@safeguardglobal.com for assistance.

Who can access the Global Support Center (GSC)?

The Global Support Center is for current Safeguard Global customers. All current authorized contacts within your organization are added to the GSC by the Safeguard Global team during onboarding. Remember that due to data security, data protection and audit requirements, all contacts who need access to the system must be formally authorized by your company.