Employer of record in United Arab Emirates | Culture

Culture and Holidays in the United Arab Emirates

Languages

The United Arab Emirates is a bilingual workplace environment, with Arabic and English used across many industries. While Arabic is the official language, English is prevalent in multinational corporations and international business sectors. Workplaces can operate in both languages, depending on the industry and region.

Workplace norms and professional etiquette

Emirati workplace culture emphasizes hierarchy, respect, and a blend of traditional values with modern business practices. Understanding these cultural nuances is essential for effective professional interactions in the UAE.

Workplace hierarchy and authority

Organizations in the UAE typically have hierarchical structures, with decision-making centralized among senior leaders. Deference to authority is expected, and formal titles are commonly used in professional settings, reflecting the importance placed on respect and protocol.

Email and phone etiquette

Business communications in the UAE are formal and courteous. Emails begin with respectful greetings and may include pleasantries to build rapport. Phone conversations often start with friendly exchanges before addressing business matters, aligning with the cultural emphasis on relationship-building.

Meeting etiquette and punctuality

In the UAE, punctuality is appreciated, though meetings may start later than scheduled. Initial meetings focus on establishing trust and personal connections before delving into business discussions. Patience and flexibility are valued during negotiations. 

Professional dress code

Attire in UAE workplaces is conservative and modest. Men typically wear suits, while women are expected to wear clothing that covers the shoulders, upper arms, and knees. Dressing appropriately demonstrates respect for cultural norms and professionalism.

National holidays

Employees required to work on public holidays are entitled to compensatory time off or additional pay, in accordance with UAE labor law. Work performed on make-up days is compensated at standard rates unless otherwise stipulated in employment contracts.

Employees are entitled to several national holidays.

• Jan. 1: New Year’s Day
• Eid Al Fitr
• Arafat Day
• Eid Al Adha
• Islamic New Year
• Prophet Muhammad’s Birthday
• Dec. 1: Commemoration Day
• Dec. 2-3: UAE National Day

All Islamic holidays are based on the lunar Hijri calendar and are confirmed by moon sightings. It is common for employers to offer extended weekends when public holidays fall near a weekend or midweek. Work schedules may be adjusted to accommodate longer breaks.