Culture and Holidays in Moldova

Languages

Moldova’s workplace environment is multilingual, with Romanian and Russian used across industries. Romanian is the official language and is widely spoken, while Russian holds significant historical and cultural importance and is still widely used, especially in certain regions. 

In corporate sectors like IT and finance, Romanian is the primary language for communication, documentation, and client interactions. English is also used, particularly in multinational companies. 

In government offices and public sector organizations, both Romanian and Russian are used for internal communication and documentation, depending on the region and demographic. 

The manufacturing and retail sectors rely on local languages for daily operations. Factories, warehouses, and construction sites primarily use Romanian or Russian, while management-level communication may be in English. 

In customer service, language use depends on clientele. Romanian and Russian are common for domestic customer support, while English is used for international clients.

Workplace norms and professional etiquette

Moldova’s workplace culture blends a respect for structure and professionalism with a strong emphasis on trust and open communication. Modern organizations in Moldova value approachability, teamwork, and flexibility, especially in dynamic sectors such as technology and agriculture.

Workplace hierarchy and authority

While companies maintain clear reporting lines, employees are encouraged to contribute ideas and collaborate across teams. Decision-making may be consensus-driven in progressive workplaces, though senior leadership retains strategic control.

Email and phone etiquette

Business communication is typically professional and courteous. Emails begin with polite greetings and use formal language, while phone calls are respectful and often include brief pleasantries before addressing business topics.

Meeting etiquette and punctuality 

Meetings are expected to begin on time, with a structured agenda. Punctuality is valued. Informal conversation at the start is common and helps foster rapport. Contributions from all attendees are encouraged. 

Professional dress code

Traditional industries such as banking may require business formal attire. In contrast, start-ups and tech firms often adopt business casual or smart casual dress codes, especially in hybrid and remote environments.

National holidays

Employees are entitled to several national holidays.

• Jan. 1: New Year’s Day
• Mar. 8: International Women’s Day
• Easter Sunday
• Easter Monday
• May 1: Labour Day
• May 9: Victory Day
• Aug. 27: Independence Day
• Aug. 31: Language Day
• Dec. 25: Christmas Day 

Employees may also receive local or sector-specific holidays depending on their region or industry. Bridging days are sometimes granted when holidays fall near weekends. 

Employees who work on public holidays are entitled to compensatory time off or additional pay, as regulated by Moldova’s labour law and collective agreements. Standard rates apply on make-up days unless stated otherwise in employment terms.