Culture and Holidays in Brazil

Languages

Brazil’s workplace environment is primarily monolingual, with Portuguese used across industries. Portuguese is the official language and is used in all formal business settings, government, and education. 

In corporate sectors like IT and finance, Portuguese is the primary language for communication, documentation, and client interactions. English is also used, particularly in multinational companies and for international dealings. 

In government offices and public sector organizations, Portuguese is used for internal communication and documentation. 

The manufacturing and retail sectors rely on Portuguese for daily operations. Factories, warehouses, and construction sites primarily use Portuguese, while management-level communication may include English. 

In customer service, language use depends on the clientele. Portuguese is common for domestic customer support, while English is used for international clients.

Workplace norms and professional etiquette

Brazil’s workplace culture blends a respect for structure and professionalism with a strong emphasis on personal relationships and open communication. Modern organizations in Brazil value approachability, teamwork, and flexibility, especially in dynamic sectors such as energy and finance.

Workplace hierarchy and authority

While companies maintain clear reporting lines, employees are encouraged to contribute ideas and collaborate across teams. Decision-making may be consensus-driven in progressive workplaces, though senior leadership retains strategic control.

Email and phone etiquette

Business communication is typically professional and courteous. Emails begin with polite greetings and use formal language, while phone calls are respectful and often include brief pleasantries before addressing business topics.

Meeting etiquette and punctuality

Meetings are expected to begin on time, with a structured agenda. Punctuality is valued. Informal conversation at the start is common and helps foster rapport. Contributions from all attendees are encouraged.

Professional dress code

Traditional industries such as banking may require business formal attire. In contrast, start-ups and tech firms often adopt business casual or smart casual dress codes, especially in hybrid and remote environments.

National holidays

Employees are entitled to the following national holidays: 

• Jan. 1: New Year’s Day
• Good Friday
• Easter
• April 21: Tiradentes
• Jan. 1: New Year’s Day
• May 1: Labor Day
• Sept. 7: Independence Day
• Oct. 12: Our Lady of Aparecida Day
• Nov. 2: All Souls Day
• Nov. 15: Proclamation of the Republic Day
• Dec. 25: Christmas 

Employees may also receive local or sector-specific holidays depending on their region or industry. Bridging days are sometimes granted when holidays fall near weekends. 

Employees who work on public holidays are entitled to compensatory time off or additional pay, as regulated by Brazil’s labor law and collective agreements. Standard rates apply on make-up days unless stated otherwise in employment terms.